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Knowledgebase: Accounting
What does "Accounting Not Stable" mean?
Posted by H S on 18 September 2011 04:34 PM

Existing Customers, who are suffering from problems in closing their invoices with us after continuous request for paying, they are flagged as ACCOUNTING NOT STABLE at their Customer Login area after logging on. With that flag, the customer will face the following:

1- No new Sales Orders can be processed for him.

2- Any tech support ticket will be handled with low priority as general customer service instead of SLA 1 hour. This is considering that with our large number of tech support inquiries we classify the ACCOUNTING NOT STABLE customers as lower in tech support priorities.

3- If customer did not settle his accounting issue, all his services will be cancelled gragually including Server Hosting, Tech Support, System Updates, White Lables and market News.


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Comments (2)
tamer ali
12 November 2011 10:59 AM
my demo account no . 3746 not work
not stable
please solve my problem
Yousef Najjar
15 November 2011 04:48 PM
Dear Tamer,

This article is not related to Demo Accounts. From our records, we have received a contact application from you and we have token the required action. Please check your Email to see our reply.

Thank you.
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