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How can I change the SMS sender ID of my VertexFX system?
Posted by Mohammad Rahhal on 17 October 2011 05:11 PM

If you want to change the SMS sender ID of your system from "VertexFX" to your company name (Let’s say XXX), do the following:

1- You have to open a ticket using an e-mail from your company domain (ex:

2- Send this ticket to this e-mail:

3- In the ticket mention your company name and you request to change the SMS sender ID,



Dear Sir,

We are the XXX Company, and we request from you to change the SMS Sender ID from VertexFX to XXX.


4- After the requested e-mail will receive, the request will be forwarded to the SMS Provider and they will change the SMS ID.


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Comments (2)
Muhammad Jawed
07 February 2012 03:19 PM
How can I change the SMS sender ID
Yousef Najjar
07 February 2012 03:31 PM
Hello Muhammad,

Please follow the steps shown in this article.
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