Live Chat Software by Hybrid Solutions
RSS Feed
Server Planned Maintenance on 06-Jul-2017
Posted by Mohammad Rahhal on 05 July 2017 10:46 AM

Dear Valued Customer,

On Thursday, 6th of July 2017, at 05:00 am GMT+2, our data center operations team will perform a maintenance to our servers. 

The maintenance will require a short interruption of the Internet up link, we expect an off time of only three minutes. In the unlikely event of complications, the off time might increase to 15 minutes. The unavailability will only affect the Internet connection, our servers will keep running throughout the maintenance and will be available immediately after our data center completes the maintenance.

Start Date: 06-Jul-2017 05:00 GMT
End Date: 06-Jul-2017 05:00 GMT

Duration: 15 Minutes

We appreciate your patience during this work and welcome any feedback.

Technical Support Department

Read more »

Secure Your Server and Obtain Backup Frequently
Posted by Fouad Faraj Allah on 28 June 2017 10:54 PM

Dear Valued Customers,

We urge all our clients to keep their servers safe by not accessing them randomly from unsecured terminals or downloading any none-VertexFX software.You must access your server and install a trusted anti-virus, malware or security software as soon as possible, and keep taking frequent backup of their data even if you do that by a daily job on the same servers or replicating server by online backup.

We recommend other levels of offline backup outside the active data center completely, as most backup strategists recommend.

You can take the backup data of your server by following these steps:

1- Click on the Batch file called "SERVERBACKUP.bat" at your server's desktop

2- You will find the backup data by going to Computer --> Local Disk(C), They are 4-Files named as follows: DB.DMP, DB.txt, WHDB.DMP, WHDB.txt

3- Create New Folder and name it "BACKUP", and move the files to it, then Right-Click on the folder ---> add to "BACKUP.RAR"

Our technical support team will be available to guide you through the process and how to manage that from your server directly.

Contact us at


Read more »

We Wish You Eid Mubarak
Posted by BahaaAldeen Al Momani on 21 June 2017 12:40 PM
Eid Mubarak
We would like to send our greetings as Eid Ul-fitr approaches. May Eid Ul-fitr bring joy, peace and happiness to you and your family and may God accept your deeds.

We would also like to announce that our Jordan Offices' Customer Service and Accounting teams will not be available from Sunday, 25th June 2017 until the end of Wednesday, 28th June 2017. our Support team will continue serving you as usual.

عيـــد مبارك

نهنئكم بمناسبة حلول عيد الفطر السعيد أعاده الله عليكم وعلى عائلتكم بالخير و اليُمن و البركات و نسأل الله العلي القدير أن يتقبل طاعاتكم

نودُّ أن نحيطكم علماً بأن فريقي خدمة العملاء و المحاسبة في مكاتبنا في عمان ، الأردن لن تكونا متواجدتين في فترة ما بين صباح الأحد، الخامس و العشرين من الشهر الحالي الى مساء الأربعاء الثامن والعشرين من الشهر نفسه فريق الدعم الفني سيبقى في خدمتكم كالمعتاد وفي أوقاته الرسميه

Read more »

Wish You A Blessed Ramadan
Posted by BahaaAldeen Al Momani on 29 May 2017 03:06 PM

Ramadan Mubarak

May this Ramadan enlighten you and brings you this holy month blessings

We would like to draw to your attention that our Jordan Offices' Customer Service and Accounting teams work time during Ramadan will be from 7 AM GMT till 1 PM GMT and our Support team will continue serving you as usual.

رمضان مبارك

نحن في شركة هايبرد سوليوشنز نتمنى لكم رمضان مبارك مليئاً بالخير و اليُمن و البركات أعاده الله عليكم بالصحة و العافية

نودُّ أن نحيطكم علماً بأن أوقات عمل فريقي خدمة العملاء و المحاسبة في مكاتبنا في عمان ، الأردن في شهر رمضان المبارك ستكون من الساعة السابعة صباحاً و حتى الساعة الواحدة ظهراً بتوقيت جرينيتش. فريق الدعم الفني سيبقى بخدمتكم كالعادة في أوقاته الرسمية

Read more »

Reduced Availability | 25th May 2017
Posted by BahaaAldeen Al Momani on 24 May 2017 09:48 AM

Dear Valued Customer and Visitor,

We would like to announce to you that due to a national holiday of Jordan Independance Day, our Customer Service availability in Jordan Office will be reduced in Thursday 25th May, 2017 and we shall return back available on Sunday, 28th of May 2017.

Technical Support team will remain available to assist you as usual via Phone, Live Chat and Tickets.

Thank you 

HS Team

Read more »

Meet with our team in Cyprus
Posted by BahaaAldeen Al Momani on 19 May 2017 05:31 PM
Meet the Hybrid Solutions Team at the IFX EXPO 2017 from the 23rd - 25th May in Cyprus.

Our Business Development Managers, Mr Eyad Alhaj Hammad, and Mr Alex Sardinha will be visiting the IFX Expo and will be happy to meet during the event.

If you would like to schedule a meeting to experience what's new in the VertexFX Platform and to discuss your technical needs or just want to find out more as to how we can help, please contact

Provide us with your name, phone number and the time you would like to meet and we will get back to you with confirmation of your meeting.

مرحبا ، 
بادر بالإلتقاء بفريق هايبرد سوليوشنز في معرض قبرص المالي وذلك في الفترة ما بين الثالث والعشرين وحتى الخامس والعشرين من شهر مايو

سوف يتواجد مدير تطوير الأعمال السيد إياد الحاج حماد والسيد اليكس سردينا في داخل المعرض حيث يسعدهم اللقاء بكم

إن كنت تريد حجز موعد ، لا تتردد بتزويدنا بإسمك ، رقم هاتفك والوقت المفضل لك و إرسالهم إلى الإيميل التالي

Read more »

Help Desk Software by Hybrid Solutions